Terms of Use

Acceptance and Eligibility

Acceptance. By downloading, installing, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the App on behalf of another person, you confirm that you are authorized to accept these Terms on their behalf.

Minimum age. The App is intended for adults and is not directed to children. You must meet the minimum age required in your region to use the App:

• If you are located in the European Union, the European Economic Area, the United Kingdom, or another region where a higher digital-consent age applies, you must be at least 16 years old.
• If you are located elsewhere, you must be at least 13 years old, or older where your local law requires a higher minimum age.

Capacity to contract. You represent that you are old enough under the rules above and that you have the legal capacity to enter into a binding agreement. If you are below the minimum age that applies to you, you must not use the App, and we do not knowingly collect personal data from you. If we learn that we have collected personal data from a person below the applicable minimum age, we will delete it.

Age check. The App applies a region-aware age check when you begin using it. You agree to provide accurate information and not to circumvent or falsify this check.

Description of the Service

What the App does. Esoteia is a numerology consultation application. You provide your name and date of birth, and optionally your birth time and birth location, and the App produces numerology readings, daily and date-based briefings, calculators, cycle calendars, and an "Ask" feature that lets you put questions to an automated assistant. The App also lets you save records about other people so that readings can be produced for them.

Nature of the content. The readings, briefings, forecasts, calculator outputs, compatibility results, "good day" and "bad day" indications, and "Ask" responses generated or displayed by the App (together, the "Content") are based on numerological systems and traditions. These systems are not scientifically validated. The Content is provided for entertainment, novelty, and personal-reflection purposes only. See the sections titled Entertainment and Personal Reflection Only and AI-Generated Content.

Free and paid features. The App offers a free tier and an optional paid subscription. The free tier proves the App's utility within certain limits. The paid subscription removes consultation caps and unlocks additional features. See the sections titled Free Tier and Paid Subscriptions.

How your data is stored. The data you enter into the App (your profile, saved people, and computed numbers) is stored on your device and is not uploaded to our servers in this version of the App. The data that reaches our servers is limited to what specific features need: chiefly the "Ask" feature, which sends your question and the numerology numbers for the subject to an AI provider through our backend, plus a usage counter that enforces free-tier limits. Accounts and cross-device synchronisation are not part of this version of the App. Some functionality relies on third-party providers as described in the section titled Third-Party Providers and in our Privacy Policy. We may update these Terms as the App develops.

Changes to the service. We may add, change, suspend, or discontinue any part of the App at any time. See the section titled Changes to the Service and These Terms.

Account and Anonymous Use

Anonymous use. This version of the App works without an account. When you first launch the App, it generates a random anonymous identifier for your device. This identifier lets the App operate and serves as the key for the usage counter that enforces free-tier limits for features that run through our backend. Your profile, saved people, questions, threads, and computed numbers are stored on your device.

No accounts or cloud sync yet. This version of the App does not offer account sign-in or synchronization of your data across devices, and we do not store your profile or saved people on our servers. If we introduce accounts or sync in a future version, they will be optional and governed by additional terms presented at that time, and we will update these Terms and our Privacy Policy before any such processing begins.

Deleting your data. Because your data is stored on your device, you can delete individual saved people and threads in the App, clear your profile, and remove all on-device data by deleting the App. For the limited data that reaches our backend (your "Ask" content and the usage counter), you can ask us to delete it at support@esoteia.com, subject to data we must retain to comply with law. Deleting your data or the App does not cancel an active subscription; see the section titled Paid Subscriptions.

Your responsibility. You are responsible for activity that occurs through your use of the App. Notify us promptly at support@esoteia.com if you believe the App has been used without your authorization.

Accuracy of information. You agree to provide accurate information and to keep it up to date. The accuracy of the Content depends on the accuracy of the information you enter. We are not responsible for outcomes resulting from inaccurate inputs.

License Grant

License. Subject to your compliance with these Terms (and, where you obtain the App through the Apple App Store, the Usage Rules in the Apple Media Services Terms and Conditions), we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on a device that you own or control, solely for your personal, non-commercial use, for as long as these Terms remain in effect.

Restrictions. You will not, and will not permit anyone else to:

• copy, modify, or create derivative works of the App or the Content except as expressly permitted;
• reverse engineer, decompile, or disassemble the App, except to the extent that applicable law prohibits this restriction;
• rent, lease, lend, sell, sublicense, distribute, or otherwise commercially exploit the App or the Content;
• remove or alter any proprietary notices;
• use any automated means to access, scrape, or extract the App or the Content;
• use the App or the Content to build, train, or improve any competing product, dataset, or model; or
• use the App in violation of any applicable law or these Terms.

Free Tier

No charge. The free tier requires no payment and does not auto-renew. No charge occurs unless you affirmatively purchase a paid subscription. The free tier does not require you to create an account.

What the free tier includes. The free tier gives you access to core features within certain limits. These currently include your daily briefing, a short preview of upcoming days, a limited number of date checks per day, your primary identity number, a limited set of calculators, saving one person, and a limited number of "Ask" messages or threads per month. Some identity numbers, the forward-looking calendar, additional calculators, saving more than one person, and uncapped use are reserved for the paid subscription.

Limits may change. The exact scope and limits of the free tier may change over time as the App develops. The features and limits actually delivered in the App at any time prevail over the examples above. We will not reduce features you have already paid for during your current paid subscription period. Free-tier features are not guaranteed to remain free indefinitely.

Paid Subscriptions

Auto-renewable subscriptions. The App offers one or more paid subscriptions on an auto-renewable basis. An auto-renewable subscription continues automatically at the end of each billing period unless you cancel it. The subscription options, the length of each billing period (for example, monthly or annual), and the price for each option are shown in the App on the purchase screen before you complete your purchase, in your local currency. The price, billing period, payment obligation, and any trial terms displayed on the purchase screen at the time of your purchase are the binding terms of your subscription, and those displayed terms prevail over any example given in these Terms.

How you commit to a purchase. Before you complete a purchase, the App presents the price, the billing period, the fact that the subscription renews automatically, and any trial terms next to the purchase button, and the purchase button conveys that confirming the purchase places you under an obligation to pay. You enter into a subscription only when you confirm the purchase in this flow.

What the paid subscription adds. A paid subscription removes the free-tier consultation caps and unlocks additional features, which currently include unlimited date checks, month and year checks for past and future dates, the forward-looking cycle calendar, full interpretations for your identity numbers, additional premium calculators, saving multiple people, and uncapped use of the "Ask" feature. The exact set of paid features may change as the App develops, and the features actually delivered in the App prevail over the examples above.

Free trial or introductory offer. A subscription option may include a free trial or introductory offer. Where it does, the duration of the trial or offer, what happens when it ends, and the price that applies afterward are disclosed on the purchase screen before you buy. Unless you cancel before the trial or offer ends, it will convert automatically to a paid subscription at the applicable price.

Payment is charged to your app store account. When you purchase a subscription, payment is charged to your Apple App Store account or Google Play account, not to us directly. Purchases and billing are processed by Apple or Google as the seller of record. We do not receive or store your payment card details.

Charge at purchase and on renewal. Your account is charged when you confirm the purchase and again automatically at the start of each renewal period. Currently, and in accordance with App Store policies in force at the time, your Apple account is charged for renewal within twenty-four (24) hours before the end of the current period. Google Play charges at the renewal point in accordance with its terms in force at the time.

Renewal timing and how to avoid the next charge. Your subscription renews automatically for a further period of the same length, at the then-current price for that option, unless you cancel. To avoid being charged for the next period, you must cancel at least twenty-four (24) hours before the end of the current period. Cancelling later in the current period stops the next renewal but does not refund the period you have already paid for.

Cancellation through the store account. You manage and cancel your subscription through your app store account settings, not inside the App. We cannot cancel your subscription on your behalf.

• On iOS: open Settings, tap your name, tap Subscriptions, then select Esoteia. You can also reach this through the App Store by tapping your account, then Subscriptions.
• On Android: open the Google Play app, tap your profile, tap Payments and subscriptions, tap Subscriptions, then select Esoteia.

When you cancel, your subscription remains active until the end of the current paid period, after which the paid features lock back to the free tier.

Deleting the App does not cancel your subscription. Deleting or uninstalling the App does not cancel your subscription and does not stop billing. Your subscription continues, and renewal charges continue, until you cancel through your app store account as described above. Removing the App is not the same as cancelling.

Restoring purchases. If you reinstall the App or use a new device tied to the same app store account, you can restore an active subscription using the restore function provided in the App and by your app store.

Price changes. Prices may change. Where a price changes, Apple or Google will notify you in advance through your app store account. Depending on the size of the change and the rules of the relevant store in force at the time, the store will either ask you to affirmatively consent to the new price before it takes effect, or notify you with the opportunity to cancel before it applies. If a price increase requires your consent and you do not provide it, your subscription will not renew at the new price and may be paused or cancelled rather than charged.

Subscriptions are personal. Your subscription is for your personal use and follows your app store account across the devices associated with that account, subject to the store's usage rules.

Refunds

Refunds are handled by the stores. Because Apple and Google are the sellers of record, all purchases are final with us, and refund requests are handled by Apple or Google, not by us. We do not control whether a refund is granted.

How to request a refund.

• For Apple App Store purchases: visit reportaproblem.apple.com or use the "Request a refund" flow in your Apple account.
• For Google Play purchases: use the Google Play refund process or contact Google Play support.

Refund eligibility. Refund eligibility is governed by the then-current refund policy of the relevant store, not by our discretion.

Statutory rights preserved. Nothing in this section limits any mandatory statutory rights you have as a consumer, including the right of withdrawal described in the section titled EU Right of Withdrawal and any non-waivable rights under the law of your country of residence. The store refund process is a practical channel for exercising these rights but does not replace or remove them.

EU Right of Withdrawal

The 14-day right. If you are a consumer in the European Union or the European Economic Area, you normally have a right to withdraw from a distance contract within fourteen (14) days, under the Consumer Rights Directive (2011/83/EU), without giving a reason. Equivalent rights may apply to consumers in the United Kingdom and certain other jurisdictions.

Digital content and services begin immediately. A paid subscription gives you immediate access to digital content and a digital service. Under Article 16(m) of the Consumer Rights Directive, your right of withdrawal can be lost before the fourteen days expire only if you have (a) given your prior express consent to the performance of the service and the supply of digital content beginning immediately, before the end of the withdrawal period, and (b) acknowledged that by doing so you lose your right of withdrawal once performance has begun.

How this applies in the App. Where a subscription gives you immediate access to paid features, the purchase flow asks you to give your prior express consent to immediate performance and to acknowledge that you will lose your right of withdrawal once that performance has begun, and we keep a record of that consent and acknowledgement. If you give that consent and then access or use the paid features, your right of withdrawal for that performance is extinguished. If you have not given that consent, the fourteen-day right of withdrawal remains available to you.

How to withdraw. If you are entitled to withdraw and wish to do so, you may tell us by a clear statement using the contact details in the section titled Contact. Because billing runs through the app stores, in practice a withdrawal or refund is processed through the relevant store's refund process described in the section titled Refunds. We will give effect to your statutory right where it applies, regardless of the store's general refund policy.

Model withdrawal statement. You may, but do not have to, use the following wording: "I hereby give notice that I withdraw from my contract for the Esoteia subscription. Ordered on [date]. Name. Address. Date."

User Content and Information About Other People

User Content. The App lets you create and store information, including your own name and date of birth and, optionally, your birth time and birth location; the names and dates of birth (and optional birth time, birth location, and relationship) of other people you choose to save ("saved people"); the questions and messages you submit to the "Ask" feature; and other notes you create (together, "User Content").

Your responsibility for other people's data. When you add information about any person other than yourself, you represent and warrant that you have a valid lawful basis and any necessary rights, consents, or authority to provide that information and to have it processed for the purposes of the App. You are responsible for the personal data of third parties that you choose to enter. Where the law requires it (including under the GDPR, the UK GDPR, Moldova's data-protection law, and similar laws), this includes having a lawful basis or the person's consent and providing the person any notice the law requires. This does not discharge any obligation we have as a controller in our own right; our handling of such data is described in our Privacy Policy.

No use to evaluate or make decisions about people. You agree not to use the App to profile, screen, evaluate, or make or inform any decision about another person in connection with employment, insurance, credit, housing, healthcare, legal matters, or any other consequential matter, and not to use it to harass, stalk, surveil, or otherwise harm any person. Readings about other people are for your personal, private, entertainment use only.

Children's data. Do not add information about a child unless you are that child's parent or legal guardian or otherwise have lawful authority to do so.

Requests from people whose data you entered. If a person whose data you have entered asks you to remove their information, you must delete it within the App. You will cooperate with us, and we will cooperate with you, as reasonably required to respond to any data-subject request, consistent with our Privacy Policy.

Accuracy. You are responsible for the accuracy of the information you enter. We are not responsible for outcomes resulting from inaccurate inputs.

Privacy. Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. The data you enter is stored on your device; only the limited data described in our Privacy Policy (chiefly your "Ask" content) reaches our servers. Certain features rely on the third-party providers described in the section titled Third-Party Providers.

Acceptable Use

Prohibited conduct. You agree not to:

• use the App in violation of any applicable law or regulation, or for any unlawful, fraudulent, or harmful purpose;
• submit User Content that is unlawful, infringing, defamatory, obscene, hateful, harassing, threatening, or that violates the rights or privacy of any person, or that you do not have the right to submit;
• submit other people's personal data without a lawful basis or necessary consent, as described in the section titled User Content and Information About Other People;
• attempt to gain unauthorized access to the App, its systems, or another user's data;
• interfere with, disrupt, overload, or impair the App or its underlying infrastructure, or attempt to circumvent any usage limit, age check, or security feature;
• use the App or the Content to build, train, or improve any competing product, dataset, or model, or to extract or scrape data by automated means;
• misuse the "Ask" feature, including by attempting to elicit unlawful, harmful, or abusive content; or
• reproduce, distribute, or commercially exploit the App or the Content except as expressly permitted.

Zero tolerance for objectionable content and abusive behavior. We operate a zero-tolerance policy toward objectionable content and abusive users. We may remove User Content, and we may suspend or terminate access, as described in the section titled Termination.

Reporting objectionable content. The App provides an in-app control to report or flag objectionable or inappropriate output, including AI-generated output in the "Ask" feature, and to block abusive users where applicable. You can also report content to us at support@esoteia.com. We review reports and act on them, which may include removing content and suspending or terminating access.

Third-Party Providers

Providers we use. The App relies on third-party providers to deliver its features. These include:

• Apple and Google, for app distribution and for processing in-app purchases and subscriptions;
• a subscription-management provider that orchestrates subscriptions on top of Apple and Google billing;
• infrastructure, hosting, and content-delivery providers;
• a push-notification delivery service;
• (in a future version) an analytics provider and a crash-reporting provider; these are not used in this version of the App;
• an artificial-intelligence text provider, used to generate responses in the "Ask" feature and any AI-assisted forecasts, through our backend.

The specific identities of these providers are listed and kept current in our Privacy Policy.

What this means for your data. Where a feature relies on a third-party provider, your information may be processed by that provider for the purpose of providing the feature. Our Privacy Policy describes the categories of data involved, the purposes, the recipients, and the safeguards that apply, including any international transfers. Data is sent to these providers only as needed for the specific feature you use.

Third-party terms. Your use of features provided through third parties may also be subject to those third parties' own terms. You are responsible for complying with any applicable third-party terms, including the terms of your wireless carrier or data plan, when using the App.

AI-Generated Content

Some Content is AI-generated. Certain interactive Content, in particular the responses in the "Ask" feature and any AI-assisted forecasts or responses we may offer, is generated in whole or in part by automated systems and large language models. Such AI-generated Content is produced algorithmically and is not reviewed by a human before it reaches you.

Your core readings come from our own library. The standard readings, daily and date-based briefings, calculator outputs, and numerology interpretations the App shows you are drawn from Esoteia's own interpretation library, selected according to your numerology numbers, and are not produced by a large language model in response to your individual request. This section applies to the interactive and AI-assisted Content described above.

It may be inaccurate. AI-generated Content may be inaccurate, incomplete, outdated, misleading, offensive, or entirely fabricated, and may not reflect any real events, real persons, or actual state of affairs. Outputs are probabilistic and may differ between sessions even for identical inputs.

No reliance. You must not rely on AI-generated Content as a statement of fact, as advice, or as a recommendation. You are responsible for independently verifying any information before acting on it. The disclaimers in the section titled Entertainment and Personal Reflection Only apply with full force to AI-generated Content.

Not a real person. The "Ask" feature is an automated system. It is not a human, a psychic, an advisor, or a licensed professional, and it has no knowledge of you beyond the information you provide to it.

Intellectual property in outputs. We do not warrant that AI-generated Content is free of third-party intellectual-property rights, and you must not rely on it as such or treat it as cleared for reuse.

Your inputs. You are responsible for the prompts, questions, and information you submit to AI features. Do not submit sensitive personal data, the personal data of others without a lawful basis, or anything unlawful, infringing, or harmful.

Entertainment and Personal Reflection Only

Nature of the service. Esoteia provides numerology readings, calculators, calendars, and an AI-assisted "Ask" feature for entertainment, novelty, and personal-reflection purposes only. The Content is based on numerological systems and traditions that are not scientifically validated and that we do not represent as factual, predictive, or reliable. A short version of this disclaimer is also shown in the App near readings and the "Ask" feature.

Not professional advice. The App and all Content are not a substitute for, and do not constitute, professional advice of any kind. Without limitation, nothing in the App is medical, mental-health, psychological, psychiatric, legal, financial, investment, tax, accounting, insurance, career, relationship, parenting, or other professional advice. No reading, forecast, number, "good day" or "bad day" indication, compatibility result, or "Ask" response should be relied on as such.

No professional relationship. Your use of the App does not create any doctor-patient, therapist-client, attorney-client, fiduciary, advisory, or other professional or confidential relationship between you and us.

Seek qualified professionals. Always seek the advice of a qualified, licensed professional for any medical, mental-health, legal, financial, or other significant decision. Never disregard, avoid, or delay obtaining professional advice, and never start, stop, or change any treatment, medication, legal position, financial position, or major life decision because of anything you read or see in the App.

Emergencies. The App is not designed for and must not be used in any emergency. If you are experiencing a medical or mental-health emergency, or are having thoughts of self-harm or suicide, call your local emergency number or a crisis hotline immediately. The App does not provide crisis intervention and is not monitored for user distress.

Your decisions are your own. You acknowledge that you are solely responsible for any decision you make, and any action you take or do not take, based on the App or the Content, and that you do so at your own risk.

Intellectual Property

Our intellectual property. The App and the Content (excluding your User Content), including all software, text, interpretations, calculators, designs, graphics, logos, fonts, and the "Esoteia" name and marks, are owned by us or our licensors and are protected by intellectual-property laws. Except for the limited license granted in the section titled License Grant, no right, title, or interest in the App or the Content is transferred to you. All rights not expressly granted are reserved.

Your User Content. You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display your User Content solely to operate, maintain, secure, and improve the App and to provide it to you, and as otherwise described in our Privacy Policy. This license ends when you delete the relevant User Content, except for backups retained for a limited period and for anonymized or aggregated data that no longer identifies you or any individual.

Feedback. If you send us suggestions or feedback about the App, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.

Disclaimer of Warranties

As is. To the fullest extent permitted by applicable law, the App and all Content are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

No warranty as to results. We do not warrant that the App or the Content will be accurate, reliable, truthful, predictive, complete, uninterrupted, secure, error-free, or free of harmful components, or that defects will be corrected. No advice or information, whether oral or written, obtained from us or through the App, creates any warranty not expressly stated in these Terms.

Nature of the Content. You acknowledge that numerological Content is inherently subjective and unverifiable and is provided for entertainment only, and that AI-generated Content carries the risks described in the section titled AI-Generated Content.

Consumer rights. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by applicable law. If you are a consumer in the EU or EEA, you benefit from a statutory guarantee that the digital content and digital service conform to the contract under Directive (EU) 2019/770, and the disclaimers above do not limit that statutory guarantee or your remedies under it. Equivalent statutory rights apply to consumers in the United Kingdom and certain other jurisdictions. Nothing in these Terms limits any rights you have as a consumer that cannot lawfully be waived.

Limitation of Liability

Consumer override. If you are a consumer, the limitations and exclusions in this section apply only to the extent permitted by the mandatory law of your country of residence. Nothing in this section limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of a material contractual obligation, for gross negligence or willful misconduct, or for any other liability that cannot lawfully be excluded or limited. Where you deal with us as a consumer, you keep all statutory rights that these Terms do not affect.

Excluded damages. To the fullest extent permitted by applicable law, in no event will we, our affiliates, or our licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to the App or the Content, even if we have been advised of the possibility of such damages, and regardless of the theory of liability.

Reliance. Without limiting the section titled Entertainment and Personal Reflection Only, and subject to the consumer override above, we are not liable for any decision you make, any action you take, or any harm you suffer in reliance on any reading, forecast, calculator output, compatibility result, "good day" or "bad day" indication, or AI-generated response.

Aggregate cap. Subject to the consumer override above, our total aggregate liability arising out of or relating to the App or these Terms will not exceed the greater of (a) the amount you paid us for the App in the twelve (12) months before the event giving rise to the claim, or (b) fifty US dollars (USD 50.00) or its equivalent.

Scope. These limitations apply to all claims, whether in contract, tort (including negligence), strict liability, or otherwise.

Indemnification

Application to consumers. If you use the App as a consumer, this section applies to you only in respect of (a) your unlawful provision of another person's personal data without a lawful basis or necessary consent, and (b) your submission of User Content that infringes a third party's intellectual-property rights. It does not apply to losses arising from your ordinary, lawful consumer use of the App. The remainder of this section applies in full to users who are not consumers.

Your indemnity. To the fullest extent permitted by applicable law, and subject to the paragraph above, you will indemnify, defend, and hold harmless us, our affiliates, and our and their officers, directors, employees, and agents from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your User Content, including any information you provide about other people and any failure to have a lawful basis or necessary consent for it; (b) your use or misuse of the App or the Content; (c) your violation of these Terms or of any applicable law or third-party right (including privacy and intellectual-property rights); and (d) any dispute between you and any third party, including any person whose data you entered.

Defense. We may assume the exclusive defense and control of any matter subject to indemnification, and you will cooperate with us. You will not settle any matter affecting us without our prior written consent.

Termination

By you. You may stop using the App at any time. You may delete your local data from within the App, and you may remove all on-device data by deleting the App. Cancelling a subscription is done through your app store account as described in the section titled Paid Subscriptions, and deleting the App does not cancel a subscription.

By us. We may suspend or terminate your access to the App, or remove User Content, if you breach these Terms, if we are required to do so by law, or if we reasonably consider it necessary to protect the App, other users, or third parties. Where the law requires, and where it is appropriate in the circumstances, we will give you notice.

Effect of termination. On termination, the license granted to you ends and you must stop using the App. Provisions that by their nature should survive (including those on User Content and information about other people, AI-generated content, entertainment-only use, intellectual property, disclaimer of warranties, limitation of liability, indemnification, and the general and contact provisions) survive termination.

Subscriptions on termination. Termination of these Terms or deletion of your data or account does not, by itself, cancel an active subscription or refund amounts already charged. You remain responsible for cancelling any subscription through your app store account.

Changes to the Service and These Terms

Changes to the service. We may add, modify, suspend, or discontinue any part of the App, including specific features and the scope of the free and paid tiers, at any time, consistent with the sections on the free and paid tiers and with any mandatory consumer-protection law. We will not remove features you have already paid for during your current paid subscription period.

Changes to these Terms. We may update these Terms from time to time. If we make a material change, we will notify you by a reasonable means, such as an in-app notice, before the change takes effect. The "Last updated" date at the top shows when these Terms were last revised. Your continued use of the App after the effective date of a change constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the App and, if applicable, cancel your subscription and delete your data or account.

Apple App Store Terms

If you download the App from the Apple App Store, the following terms apply in addition to the rest of these Terms. These reflect the minimum terms that Apple requires a license agreement to include, and these Terms incorporate and do not derogate from those minimum terms. To the extent of any conflict between this section and the rest of these Terms as to your use of the App on an Apple device, this section controls; and in the event of any conflict with Apple's Licensed Application End User License Agreement or the Apple Media Services Terms and Conditions, those Apple terms prevail to the minimum extent necessary.

Acknowledgement. You acknowledge that these Terms are concluded between you and ESOTEIA SRL only, and not with Apple, and that Apple is not a party to these Terms. ESOTEIA SRL, not Apple, is solely responsible for the App and its content.

Scope of license. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing where permitted by those Usage Rules.

Maintenance and support. ESOTEIA SRL is solely responsible for providing any maintenance and support services for the App, as required under these Terms or applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services for the App. For support, contact support@esoteia.com.

Warranty. ESOTEIA SRL is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of ESOTEIA SRL.

Product claims. ESOTEIA SRL, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App, including: (i) product-liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation. These Terms do not limit ESOTEIA SRL's liability beyond what applicable law permits.

Intellectual property. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual-property rights, ESOTEIA SRL, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer name and address. The App is provided by ESOTEIA SRL. Any questions, complaints, or claims about the App should be directed to ESOTEIA SRL at the address and email in the section titled Contact.

Third-party terms. You must comply with any applicable third-party terms of agreement when using the App, including your wireless data-plan terms.

Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Google Play Terms

If you download the App from Google Play, the following terms apply in addition to the rest of these Terms.

Agreement is with us, not Google. These Terms are concluded between you and ESOTEIA SRL only, and not with Google. Google is not a party to these Terms and is not responsible for the App or its content.

Google Play terms. Your download and use of the App is also subject to the Google Play Terms of Service and the Google Play Business and Program Policies, and, for purchases, the Google Payments terms. Where these Terms conflict with the Google Play Terms of Service as to your acquisition or use of the App through Google Play, the Google Play Terms of Service control to the extent of the conflict.

Support and responsibility. ESOTEIA SRL, not Google, is solely responsible for the App, its content, maintenance and support, and any warranties, and for addressing any claims relating to the App. For support, contact support@esoteia.com.

No Google warranty or liability. Google makes no warranty and assumes no liability with respect to the App.

Refunds. Refunds, where available, are handled in accordance with Google Play's then-current refund policies, as described in the section titled Refunds. We do not control Google's refund processing.

Governing Law and Disputes

Governing law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by the laws of the Republic of Moldova, without regard to its conflict-of-laws rules. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence, and you additionally enjoy the protection of those mandatory rules.

Informal resolution. You and we will try to resolve any dispute informally first by contacting us at support@esoteia.com.

Courts for consumers. If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, you may bring proceedings against us in the courts of your country of habitual residence, and we will bring proceedings against you only in the courts of your country of habitual residence. The mandatory consumer-protection law of your country continues to apply.

Courts for others. If you are not a consumer, you and we submit to the exclusive jurisdiction of the competent courts of the Republic of Moldova for any dispute arising out of or in connection with these Terms.

No class actions or mandatory arbitration against consumers. Any agreement to arbitrate or to waive class proceedings, if introduced, will not apply to you where you are a consumer and where such terms are unenforceable against consumers under the mandatory law of your country of residence.

Alternative dispute resolution. If you are a consumer in the European Union, you may be entitled to use an alternative dispute resolution body in your country to resolve a dispute with us. Whether we participate in or are bound to a particular alternative dispute resolution scheme, and the contact details of any competent body, will be disclosed where required by applicable law.

General

EU and UK representatives. Where the GDPR or the UK GDPR requires a controller established outside the European Union or the United Kingdom to designate a representative, ESOTEIA SRL designates such representatives, and their names and contact details are disclosed in our Privacy Policy.

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire agreement. These Terms, together with our Privacy Policy and any terms presented at purchase, and any applicable app store terms, constitute the entire agreement between you and us regarding the App and supersede any prior agreements on that subject.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, reorganization, or sale of assets, provided your rights under these Terms are not diminished.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, failures of telecommunications or internet providers, failures or changes of third-party platforms or providers, and governmental or regulatory action.

No third-party rights, except as stated. Except as expressly provided for Apple in the section titled Apple App Store Terms, these Terms do not create any rights enforceable by any person who is not a party to them.

Language. These Terms may be made available in more than one language. If you are a consumer, the version of these Terms in the language in which they were presented to you at the time of your agreement governs your relationship with us, except where the mandatory law of your country requires otherwise.

Contact

If you have any questions, complaints, or requests about these Terms or the App, contact us at:

ESOTEIA SRL
str. Cărămidarilor 47, MD-2023, mun. Chișinău, Republic of Moldova
Company registration number (IDNO): 1024600083598
Email: support@esoteia.com